ABOUT US
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WHERE URBAN VIBRANCE MEETS NATURAL SPLENDOR
Nestled between English Bay, Stanley Park, and Downtown Vancouver, the West End boasts an enviable location at the heart of the city’s top attractions.
With Stanley Park’s iconic seawall as its backyard and English Bay providing year-round access to the Pacific Ocean, our doorstep is Downtown Vancouver. This prime location fuels high demand, creating a dense residential area with diverse people, businesses, and experiences. For over a century, Davie, Denman, and Robson streets have connected everything in this iconic West Coast neighborhood, making it Vancouver’s most coveted place to live and experience West Coast living at its finest.
WHO WE ARE
The West End Business Improvement Association (WEBIA) is a non-profit society established in 1999 to support local economic development and the collective success of local businesses in the West End. The initial catchment area for the West End BIA was three blocks along Davie Street known as Davie Village.
Following expansion in 2007, the WEBIA now works on behalf of 650 businesses and property owners across 21 blocks of the West End’s three primary commercial streets of Davie, Denman and Robson. The WEBIA’s mission is to champion the interests and collective success of the local business community through impactful branding, marketing, placemaking, advocacy and strategic partnerships.
OUR TEAM
- Jacqui McMullen, Chair – Times Square Suites
- John Nicholson, Vice Chair - Listel Canada
- Michel Duprat , Past Chair – The Fountainhead Pub
- Gary Gohren – Gohren & Associates Chartered Accountants
- Lisa Arthurs – Quick Nickel Clothing
- Andrew Arrica – Hollyburn Properties
- Kelvin Gloor – TD Bank
- Hanna Jane Price - This is Blueprint
- Edward Perrow - Espana Restaurant
- Raju Bhattrai - Momo Factory
- Teri Smith – Executive Director
- Charlotte Taylor - Placemaking and Public Spaces Manager
- Jenna Mele - Digital and Marketing Coordinator
Teri Smith
Executive Director
Teri is a leader in community and economic development. Her BIA career spans 22 years and five different commercial districts across the Lower Mainland, but has spent the past 12 years within the West End community. Teri is on the board of Business Improvement Areas of BC and the Lumiere Vancouver Festival Society, holds a seat on the Province’s Small Business Roundtable and is an active member of the Vancouver BIA Partnership.
Charlotte Taylor
Placemaking & Public Spaces Manager
Charlotte oversees our vibrant West End public spaces bringing placemaking initiatives to life, from street banners to murals and inviting public art. She is also integral in orchestrating workshops and meetings and fostering member relationships. As a community champion, Charlotte collaborates with the City of Vancouver for public realm improvements, such as lighting, way finding and patios and is passionate about community safety and plaza stewardship.
Jenna Mele
Digital & Marketing Coordinator
Jenna executes the West End BIA’s social and digital strategies and is the creative behind our marketing campaigns and in-house designs. She has a Bachelor of Arts in Criminal Justice from the University of the Fraser Valley where she also excelled as a student athlete playing on the women’s soccer team.
Teri Smith
Executive Director
Teri is a leader in community and economic development. Her BIA career spans 22 years and five different commercial districts across the Lower Mainland, but has spent the past 12 years within the West End community. Teri is on the board of Business Improvement Areas of BC and the Lumiere Vancouver Festival Society, holds a seat on the Province’s Small Business Roundtable and is an active member of the Vancouver BIA Partnership.
Charlotte Taylor
Placemaking & Public Spaces Manager
Charlotte oversees our vibrant West End public spaces bringing placemaking initiatives to life, from street banners to murals and inviting public art. She is also integral in orchestrating workshops and meetings and fostering member relationships. As a community champion, Charlotte collaborates with the City of Vancouver for public realm improvements, such as lighting, way finding and patios and is passionate about community safety and plaza stewardship.
Jenna Mele
Digital & Marketing Coordinator
Jenna executes the West End BIA’s social and digital strategies and is the creative behind our marketing campaigns and in-house designs. She has a Bachelor of Arts in Criminal Justice from the University of the Fraser Valley where she also excelled as a student athlete playing on the women’s soccer team.
WE'RE ALWAYS EXCITED TO HEAR FROM YOU AND WE CAN'T WAIT TO CONNECT!
HOW WE OPERATE
Businesses and commercial properties within the West End Business Improvement Association’s catchment – Davie Street between Burrard and Jervis, Denman Street between Beach and Georgia and Robson Street between Denman and Jervis, as well as all adjacent side streets – are automatically a member of the WEBIA. The organization is funded via a special property tax levy, which is collected by the City of Vancouver and provided to the WEBIA to fund its various annual programs and services. Additionally, the WEBIA raises external funding through grants and sponsorships to enhance its program delivery for the benefit of the local business community.
The WEBIA is governed by a volunteer board of directors, which are elected from the businesses and property owners within our boundaries annually at the Annual General Meeting. We work in collaboration with the city and other community partners to advance neighbourhood vibrancy and local economic development.
WHAT DO WE DO
The WEBIA works to support a vibrant, safe, and thriving local economy through placemaking, promotion, advocacy, and partnerships. We deliver neighbourhood maintenance and beautification programs, support and host signature events, create marketing campaigns, champion community safety initiatives, and advocate on key issues at the municipal and provincial levels, such as urban planning, transportation, public safety, red tape reduction, and commercial property taxation.